Privacy Policy
Effective Date: 9/1/2026
Thank you for visiting the Kidzania website (the “Site”). Kidzania (“we,” “us,” or “our”) is committed to respecting the privacy of the families who interact with our Site and to handling information responsibly. This Privacy Policy explains the types of information we may collect, how that information may be used or disclosed, and the privacy rights and choices that may be available to you.
Please review this Privacy Policy to understand how information associated with your use of the Site may be handled. By accessing or using the Site, you acknowledge the practices described below. If you do not agree with this Policy, please discontinue use of the Site.
Scope of This Privacy Policy
This Privacy Policy applies to information collected through the Kidzania website and certain online interactions with our pediatric dental and orthodontic practice. It covers information provided directly by visitors, information that may be collected automatically through use of the Site, and information we may receive from third parties that support our online or administrative operations.
This Policy addresses information handled through the Site. Information obtained in connection with dental treatment, orthodontic care, or an established provider-patient relationship may be governed by additional privacy notices, professional requirements, or applicable healthcare laws.
Information We Collect
The information available to us may vary depending on how you use the Site, the reason for your visit, and the information you choose to provide.
Contact and Inquiry Information
When you contact Kidzania through the Site, we may receive information such as your name, email address, telephone number, and the details included in your question, request, or message.
We encourage visitors to provide only the information reasonably necessary for us to understand and respond to the communication.
Parent, Guardian, and Patient Information
Because our practice serves children and families, information submitted through the Site may relate to a parent or guardian as well as a child or minor patient.
A parent, legal guardian, or other authorized adult may choose to provide information concerning a child when asking about our services or communicating with the practice. The information collected will depend on the nature of the interaction and the information voluntarily submitted.
Practice and Service-Related Information
You may provide information about your interest in pediatric dental care, orthodontic services, or other services offered by the practice.
The specific information received may vary based on the purpose of your inquiry and the Site feature used. Providing information through the Site does not, by itself, establish a provider-patient relationship or constitute dental or orthodontic advice.
Website Usage Information
Certain technical and usage information may be collected automatically when you visit the Site. This can include your IP address, browser type, device information, operating system, referring source, pages viewed, and general information regarding your interaction with the Site.
We may use this information to understand website activity, maintain Site functionality, identify technical concerns, and improve the overall online experience.
Information From Third-Party Sources
We may receive information from third-party services that assist with website functionality, communications, analytics, or other operational activities.
The nature of information received from these sources may depend on the particular service involved and the way you interact with it.
How We Use Your Information
Information collected through the Site may be used to support Kidzania’s practice operations, respond to families and other visitors, maintain our website, communicate about relevant requests, and satisfy applicable legal or professional responsibilities.
Practice and Administrative Purposes
We may use information to support routine administrative functions, organize and respond to inquiries, coordinate communications, and carry out other activities associated with operating our pediatric dental and orthodontic practice.
Responding to Parents, Guardians, and Patients
Information you provide may be used to answer questions, respond to requests, or provide information regarding Kidzania and our services.
Where an inquiry concerns a child or minor, we may use the information provided by the parent, guardian, or authorized adult to understand the request and determine the appropriate administrative response.
Supporting Dental and Orthodontic Services
Information submitted through the Site may help us respond to questions regarding pediatric dentistry, orthodontic care, or other services available through our practice.
Use of information in connection with actual patient care may be subject to additional privacy protections and professional requirements beyond this website Privacy Policy.
Website Operations and Improvement
We may use technical or usage information to maintain Site performance, troubleshoot problems, monitor general activity, improve accessibility, and evaluate how visitors interact with our online content.
This information may also help us make the Site more useful and easier for families and other visitors to navigate.
Communications
Contact information you provide may be used to respond to your inquiry or communicate information relevant to your request, our services, or your interaction with the practice.
Where applicable, certain communications may include options for changing your communication preferences.
Legal and Professional Requirements
We may use information when reasonably necessary to comply with applicable laws, regulations, court orders, legal processes, licensing standards, or professional obligations.
We may also use information to protect our rights, address security concerns, prevent misuse of the Site, and help safeguard our practice, patients, families, visitors, and others.
How We May Disclose Information
Information collected through the Site may be disclosed in limited circumstances when reasonably necessary to support our operations, obtain professional or technical services, comply with legal obligations, or protect legitimate interests.
Service Providers
We may disclose information to third parties that provide services on our behalf, such as website hosting, technical support, communications, analytics, or other administrative services.
These providers may receive information only to the extent reasonably necessary to perform the services for which they are engaged, subject to applicable legal and contractual requirements.
Healthcare and Professional Support
Where appropriate and permitted by law, information may be shared with healthcare, administrative, professional, or other support providers involved in assisting Kidzania with its operations or services.
Information handled in connection with actual dental or orthodontic care may be subject to additional privacy requirements and separate notices.
Legal and Regulatory Disclosures
We may disclose information when required or permitted by law, regulation, legal process, subpoena, court order, or authorized governmental request.
Information may also be disclosed when reasonably necessary to protect legal rights, investigate suspected misuse, address security concerns, or protect the safety and interests of our practice, patients, families, visitors, or others.
Business or Practice Transactions
If Kidzania becomes involved in a merger, acquisition, restructuring, sale or transfer of assets, practice transition, or similar transaction, information may be reviewed, disclosed, or transferred as part of that process, subject to applicable law.
Cookies and Similar Technologies
The Site may use cookies and similar technologies to support website functions, recognize certain preferences, understand general visitor activity, and improve website performance.
Cookies are small files that may be stored on a browser or device when a website is visited. Most browsers provide options for limiting, blocking, or deleting cookies. Disabling certain technologies may affect the operation of some Site features.
Third-party services used in connection with the Site may also use cookies or comparable technologies according to their own privacy practices.
Data Security
Kidzania uses reasonable administrative, technical, and organizational measures intended to protect information collected through the Site against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure. Visitors should use appropriate care when providing information online and avoid submitting highly sensitive information through website features that are not specifically designed to receive it.
Data Retention
We may retain information collected through the Site for as long as reasonably necessary to fulfill the purpose for which it was obtained, support appropriate practice operations, comply with applicable legal or professional requirements, address disputes, and protect our rights.
Retention periods may vary based on the nature of the information, the purpose for which it was collected, and any requirements that apply to its retention.
Your Privacy Rights and Choices
Depending on where you reside and the laws that apply, you may have certain rights regarding personal information collected through the Site. These may include rights to request access to, correction of, or deletion of certain information, subject to applicable exceptions and limitations.
You may also have choices regarding certain website technologies and communications. Browser or device settings may allow you to manage cookies and similar technologies, while some communications may provide instructions for adjusting your preferences.
We may take reasonable steps to verify your identity, authority, or relationship to a minor before processing certain privacy-related requests.
Children’s and Minors’ Privacy
Because Kidzania serves children and adolescents, privacy involving minors is an important part of how we approach information submitted through the Site.
Information About Minor Patients
Information concerning a child or minor patient may be provided through the Site by a parent, legal guardian, or other authorized adult when seeking information about our services or communicating with the practice.
We do not intend for children to independently submit personal information through the Site without appropriate adult involvement. If you believe that a minor has provided information without proper authorization or supervision, please contact us so that we can review the situation.
Parent and Guardian Involvement
Parents and guardians are encouraged to participate when information about a child is submitted through the Site.
Where appropriate, we may rely on the parent, guardian, or authorized adult communicating with us to provide accurate information and to have appropriate authority to make inquiries or provide information concerning the minor.
Third-Party Websites and Services
The Site may contain links to websites, applications, platforms, or services operated by third parties. Kidzania does not control the privacy, security, or content practices of those third parties.
If you leave our Site or interact with an external service, any information you provide may be governed by that third party’s own privacy policy and terms. We encourage you to review those policies before submitting personal information.
Information Related to Patient Care
Information submitted through general Site features should not be considered a substitute for direct communication with a qualified dental or orthodontic professional.
Information created, received, or maintained in connection with an established provider-patient relationship, dental treatment, or orthodontic care may be governed by privacy requirements separate from this website Privacy Policy. Where applicable, additional notices may describe how patient information is handled in connection with care.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes to our Site, practice operations, privacy practices, or applicable requirements.
When changes are made, the Effective Date shown at the top of this page may be updated. We encourage visitors to review this Policy periodically for the most current information regarding how information collected through the Site is handled.
Contact Information
If you have questions about this Privacy Policy or how information collected through the Site is handled, please contact:
Kidzania
26785 E. University Dr., Suite 200
Aubrey, TX 76227
Phone: (940) 440-1694